After-sales Services

Olive Oil Computer Limited LIMITED WARRANTY

One-Year Warranty to Original U.S. Consumer Purchasers Only
The Warranty for this OLIVE OIL Branded Product (including any accessories included in the packaging, hereinafter "Product(s)") as supplied to the original Consumer purchaser (hereinafter "Consumer") against defects in material and workmanship (hereinafter "Warranty") is as follows:

EXTENT OF LIMITED WARRANTY:
For a period of one year from date of Consumer purchase, if this Product or any functional part is determined by OLIVE OIL, or an OLIVE OIL authorized representative, to be defective, OLIVE OIL shall either repair or replace the defective Product, at OLIVE OIL’s option. The warranty for repaired or replaced Products will expire at the longer of the following: (i) the end of the time remaining of the original warranty period or (ii) three months from the date that the Consumer receives the repaired Product or a replacement. For repair Product, it may contain refurbished parts or material equivalent to new in performance. For any replacement Product, it may be either new or like-new provided that it has functionality at least equal to that of the Product being replaced. If OLIVE OIL is unable to repair or replace a defective product covered by this Limited Warranty, OLIVE OIL shall refund the purchase price to the Consumer for the Product within a reasonable time after OLIVE OIL receives the defective Product from the Consumer. Consumer is responsible for one-way transportation charges to OLIVE OIL and OLIVE OIL shall have no obligation to repair, replace or refund until the Consumer returns the defective Product to OLIVE OIL. After the expiration of the one-year Limited Warranty period, OLIVE OIL shall have no obligation to the Consumer for repair, replace or refund of the purchased Product.

TRANSPORTATION:
Consumer assumes responsibility for all transportation or shipping charges of Product to OLIVE OIL. During the aforementioned Limited Warranty period, OLIVE OIL will pay the cost of shipping the Product back to the Consumer at OLIVE OIL's expense.

To obtain Warranty Service and troubleshooting information please contact OLIVE OIL via one of these methods:

Email : services.us@oliveoilcomputer.com

To receive a Warranty service, the Consumer must either directly contact OLIVE OIL or the OLIVE OIL authorized representative where the product was purchased. Proof of purchase in the form of an original bill of sale, receipt, or evidence that the Product is within the applicable Warranty period(s) must be presented to OLIVE OIL, or an OLIVE OIL authorized representative.

EXCLUSIONS AND LIMITATIONS OF WARRANTY AND LIABILITY:
This Warranty covers manufacture defects in materials and workmanship which arise as a result of normal, noncommercial use of the Product, and does not cover Consumer instruction, delivery, installation, set-up, adjustments, signal reception problems (including network), cosmetic damage or damage due to acts of nature, accident, misuse, operation outside the Product’s specifications, improper maintenance or modification, abuse, negligence, commercial use or modification of, or to any part of the Product not provided by OLIVE OIL. You agree that this Warranty does not cover, and OLIVE OIL and its authorized representatives disclaim any responsibility or liability for, any loss of data stored in the Product. The Consumer is urged to back up all important data before sending the Product for Warranty service. This Warranty applies to the Consumer only and does not cover Products sold "AS IS" or "WITH ALL FAULTS" and the Warranty is invalid if the factory-applied serial number has been altered or removed from the Product. This Warranty is valid only in the United States, and only applies to Products purchased and serviced in the United States.

TO THE EXTENT ALLOWED BY LOCAL LAW, THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE EXPRESSLY DESCRIBED ABOVE. NEITHER OLIVE OIL NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTIES OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THE PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE., AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BE BINDING ON OLIVE OIL. THIS WARRANTY IS THE EXCLUSIVE WARRANTY WITH RESPECT TO THE PRODUCT AND OLIVE OIL IS THE EXCLUSIVE WARRANTY PROVIDER FOR THE PRODUCT. REPAIR OR REPLACEMENT OR REFUND IS THE EXCLUSIVE REMEDY OF THE CONSUMER. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES PROVIDED IN THIS LIMITED WARRANTY ARE THE CONSUMER’S SOLE AND EXCLUSIVE REMEDIES. OLIVE OIL SHALL NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES OR FOR ANY DAMAGES ARISING FROM COMMERCIAL LOSS OF ANY SORT, LOSS OF USE, TIME, DATA, REPUTATION, OPPORTUNITY, GOODWILL, PROFITS, SAVINGS, INCONVENIENCE CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT. OLIVE OIL MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AS TO THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE OR SUITABILITY OF ANY THIRD-PARTY SOFTWARE OR EQUIPMENT USED IN CONJUNCTION WITH THE PRODUCT, OR THE ABILITY TO INTEGRATE ANY SUCH SOFTWARE OR EQUIPMENT WITH THE PRODUCT, WHETHER SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE PRODUCT DISTRIBUTED BY OLIVE OIL OR OTHERWISE. RESPONSIBILITY FOR THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE AND SUITABILITY OF ANY SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT RESTS SOLELY WITH THE CONSUMER. OLIVE OIL DOES NOT GIVE ANY THIRD PARY, SUCH AS A DEALIER, RESELLER OR AUTHORIZED REPRESENTATIVE, PERMISSION TO MODIFY THIS WARRANTY OR TO EXTEND ITS DURATION, AND NO SUCH MODIFICATION OR EXTENSION WILL BE BINDING UPON OLIVE OIL. NOTWITHSTANDING THE FOREGOING, CONSUMER'S RECOVERY AGAINST OLIVE OIL SHALL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT SOLD BY OLIVE OIL. THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL CONSUMER WHO PURCHASED THE PRODUCT AND IS NOT TRANSFERABLE.

GOVERNING LAW AND DISPUTE RESOLUTION
This Warranty shall be governed by California law as between California residents and without reference to California’s conflict of laws statute and case law. The Consumer hereby agrees that all disputes concerning the Product and this Warranty shall be settled by binding arbitration in the state or federal courts located in Santa Clara County, California using the commercial arbitration rules of the American Arbitration Association.

Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Important: Please keep all original packaging materials of the product and the original receipt in the event. Product needs to return to OLIVE OIL for any warranty claim.